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We are a small team building in Nepal. Write to us in English or Nepali and we will get back within two business days.

Account and creator setup

Sign in trouble, handle claims, profile and payout settings.

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Tips and merch payments

eSewa, FonePay, or Razorpay transactions, refunds, and order issues. Include the tip or order ID from your dashboard.

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Trust and safety

Report impersonation, fraud, harassment, or content that breaks our Terms. Include links and screenshots where possible.

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Privacy requests

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Business and press

Partnerships, payment provider onboarding for new regions, and media inquiries.

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Tip for faster help. Send your creator handle, the email on your account, and the exact time of the issue with your timezone. For payment issues, add the transaction ID from your eSewa, FonePay, or Razorpay receipt.

Urgent safety matter? Put “Urgent” at the start of your subject line. Also see our Terms and Privacy Policy.